It's unlikely that you would ever
confuse a Japanese person with the editor of National Geographic.
I've faced more than one awkward silence after asking people: Where
in the world is Canada? It got downright distressing the time I
was told Canada, with its perpetual winter and domesticated polar
bears, was located south of the United States. So you can imagine
the uphill battle I usually faced when trying to explain the location
of Toronto, my hometown. Saying it's near the easternmost of the
five 'Big Seas' and 'Niagara' generally elicited a look of enlightenment
and we we're able to move along from there. However, since April
I would barely finish telling my junior high school students that
I'm from Toronto when an anxious chorus of SARS - severe acute respiratory
syndrome - would break out. A feigned cough in their direction later
and they'd scurried away to put some extra space between themselves
and their potentially contaminated teacher.
This Pavlovian response to my hometown is probably a reason why
my family recently reported that the typically tourist-infested
areas of downtown Toronto and Niagara-on-the-Lake have become virtual
ghost towns. My mother insisted that there were exactly zero Asian-filled
tour buses, a healthy barometer of any prominent tourist site, on
her latest trip to the Shaw Festival. Amid reports that the southern
Ontario tourism sector was losing $10 million (CDN) per day I decided
to do my part and have begun evangelizing the marvelous features
of a trip to Canada this summer to friends, colleagues and random
bar staff. As a side activity I also decided to take the pulse of
the Japanese nation with regards to SARS.
A highly unscientific survey of random and not-so-random people
in the Kansai area revealed that all of them would jump on a free
trip to Toronto, Hong Kong or Vietnam, but chose more caution when
mainland China was offered. One teaching colleague's eyes lit up
and he said, 'Sure! Of course! I want to visit Toronto! (His enthusiasm
faded a little when he realized it wasn't an invitation I was giving
him, but rather a theoretical question for my story.) So what's
holding back the tourists? Well, when some of the country's largest
travel agencies suspend their tours to SARS-hit areas; it's bound
to have an impact. Until early June, JTB Corp., Kinki Nippon Tourist
Co. and Nippon Travel Agency Co. were all unwilling to take a chance
that Japanese tourists would bring back SARS on their account, so
they sensibly restricted their package-tour operations until the
Foreign Ministry eased its travel warnings. It is unlikely that
Japanese travelers, who are usually meticulous planners, could arrange
and embark on trips to these locations within a month or two. In
addition, other areas also felt an impact from the outbreak with
the Australian Tourism Commission reporting a 15-20% drop per week
in tourist arrivals during the crisis' peak. Combined with an already
wary outlook of North America because of the Iraqi war and it's
only natural that Japanese are staying closer to home. It looks
like tourism is going to take some time to get back on its feet
this year.
Now, what about a trip to Japan, you ask? Good question. Well,
staff at the Japan National Tourist Organization noted that, 'This
year tourist numbers are noticeably reduced compare to last year.
But they also added that the biggest drop has occurred among American
tourists which leaves open to speculation whether SARS, the Iraqi
war or the economy is the primary factor. However, Kyoto City Tourist
Information also noticed a drop-off in the usual influx of travelers
from SARS-hit Asian countries and an increase in the number of inquisitive
Japanese phone calls related to the disease. So on behalf of cautious
travelers everywhere I decided to at least check if any SARS-related
fears are justified.
It seems as though it was simply a stroke of good luck that prevented
Japan from being subjected to its own SARS outbreak. Obviously far
more intertwined with its Asian-Pacific neighbours than Toronto,
it somehow survived 40 suspected cases and the incident of the Taiwanese
doctor who was diagnosed with SARS after returning home. While Kansai
International Airport's quarantine station and the government's
initial response to the case left a lot to be desired, it looks
like the need for vigilance has sunk in. A friend, John Inglis,
reported in late May that upon his arrival in Tokyo from Toronto
he was greeted with posters up around [Narita International Airport]
saying that if you've been to any of these SARS-affected areas or
have any of the usual symptoms not to travel and to go see a doctor.
There was [also] a person who had a thermal body-imaging scanner.
The scanners are part of new government regulations requiring their
use, in addition to the presence of qualified medical personnel
at airport quarantine stations. However, if you have any questions
about the quarantine procedures you're better off going to the government
or airports' websites because trying to get any information by phone
without any Japanese-language skills is like trying to drive around
Tokyo without a GPS map-system. You might find what you're looking
for, but there will be plenty of trial-and-error along the way.
I went through three people saying, 'Sorry, I don't speak English,'
before using my rudimentary Japanese skills to confirm Narita's
procedures.
Japan's earnest health-care workers are also readying themselves
for any eventuality with an eye toward next winter's flu season.
I visited Dr. Seiko Ohno of the Infection Control Department at
Kyoto Red Cross Hospital and came away with mixed feelings. Hospitals
are also equipped with highly visible SARS posters (Japanese-only),
timely updates of the global situation for staff and a plan to handle
suspected cases. This plan has been modeled on the highly successful
approach of Vietnam, which reined in its SARS outbreak faster than
any other affected area, using designated hospitals for identification
and treatment of cases. These centers are funded and equipped with
all the materials and expertise needed to treat affected patients.
And other hospitals with experience in infectious diseases are likewise
well-prepared. That's the good news.
Unfortunately, there are some holes. The first is that hospitals
without dedicated Infection Control centers like Kyoto Red Cross,
will not have the resources necessary to protect their staff. The
second is that doctors do not have the power to quarantine suspected
cases. Dr. Ohno remarked, 'I cannot stop a patient from going home.
I would like to do that, but it's against current laws.' Recently,
the national government has devolved some powers to the prefectural
level, but the actual front-line workers still seem to be lacking
significant authority in this famously hierarchical society. And
despite widespread calls for a national SARS chief, nothing has
come to fruition yet.
The immediate threat of SARS has receded from the average Japanese
psyche, but clearly affected travel plans this year. I'm sure traditional
Japanese hotspots like Niagara Falls and the Gold Coast are hoping
it's only a temporary condition and that the World Health Organization's
recent announcement that SARS has been contained will encourage
people to travel during this summer's break. And while it was belated,
Japanese officialdom has taken measures to ensure it remains SARS-free.
Whether they have gone far enough (and critics point to the vulnerability
of the sealed and tightly packed public transport facilities as
Exhibit A) remains to be seen. 
The following websites provide information about SARS in Japan
and worldwide:
WHO (World Health Organization)
www.who.int/csr/sars/en
Infectious Disease Surveillance Center
www.idsc.nih.go.jp/index-r.html
Ministry of Health, Labour and Welfare
www.mhlw.go.jp/english/index.html
Airports
www.kansai-airport.or.jp/english
www.narita-airport.or.jp/airport_e/index.html
Japan National Tourist Organization
www.jnto.go.jp |